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Returns & Exchanges
At CHALK, we want you to be completely satisfied with your purchase. If your new fashion pieces aren’t a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
4
Drop Off and Track
Hand over your package at any authorized courier location and keep your receipt to track the progress of your refund or exchange.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing